FTP/SFTP access

FTP (File Transfer Protocol) is an insecure method for transferring files between computers. An FTP program is used to connect to your web space on the server. However, a major disadvantage is that all data (including user names and passwords) is transferred to the server unencrypted.

The access data is also often saved by the FTP program and does not have to be re-entered for each connection. However, there are always cases where users' computers are infected with Trojans, which then spy out the access data. Subsequently, files on the websites are changed and visitors are bombarded with malicious code or unwanted advertising. We therefore recommend that you always save your access data in an encrypted password manager. More on this under Security.

Our servers also support the use of SFTP (Secure File Transfer Protocol). As with FTP-SSL (FTPS), all transferred data is encrypted. However, the SSH access is used as the user name rather than the FTP user. With this connection, it is not possible to restrict the user to a specific directory. Also, only one SSH access is available in each package.

Many programs support SFTP, it is only necessary to pay attention to the correct protocol in the connection settings.

Further information on SFTP can be found on Wikipedia.