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SSH and SFTP access

In the customer menu, the existing SSH access can be viewed and new SFTP accesses can be set up.

Management of SSH and FTP access

After logging into the customer menu (Plesk), you will find the SSH and FTP access entry for each domain in the dashboard, where you can view and manage all the accesses set up for the package.

SSH access

SSH access is available in every package. This always points to the root directory of the package. You can recognize the access by the globe in the icon.

Port for SSH: 22

Please note that if you change the password, the (start) password displayed in the order management is not updated and this displayed password is then no longer valid. We therefore recommend using a password manager.

FTP access

You can connect to the FTP user in unencrypted or encrypted form. You can also set the FTP user to a directory in your package, which prevents the user from accessing files outside this directory.

Note: unencrypted FTP access will no longer be supported from 1.2.2026, please switch to SFTP (Secure FTP) by this time at the latest! The access data created for FTP also works with SFTP.

Port for FTP: 21

Port for SFTP: 2022

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Updated: 14.12.2025